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 We:

  • Have strong managerial, administrative and financial experience and skills.
  • Have formidable organisation skills.
  • Are computer literate with experience on booking systems such as Nightsbridge.
  • Have experience on payment systems such as Booksure and Paybridge.
  • Have experience with online booking sites such as Booking.com, Expedia, Agoda, Hotels.com, Travelground etc.
  • Are proactive, have pleasant personalities and a passion for perfection and guest satisfaction.
  • Are able to deal with travel agents and tour operators all over the world on your behalf.
  • Function well under pressure and have a "can do" approach. 
  • Are able to remain calm and friendly during stressful situations.
  • Understand guest behaviour and are able to read the market accurately.
  • Have the ability to interact with guests from all over the world and we have unique ways to overcome any language barriers.
  • Know how to take measures to minimise complaints.

Basically we can take over the running of your business in its entirety without you still having to train staff, advertise or go through the process of registering with employment agencies. You won’t have to spend time and money on training young graduates who has no experience.

What you can expect from us: 

We will manage your establishment as if it were our own, thus do everything to increase your turnover and keep expenses as low as possible. We will see to every need of your guests and make sure they will return and write a good review

  • Attention to detail 
  • Thoroughness and the ability to work independently 
  • Management of the financial side of your business
  • Handle all enquiries and booking with the intention to increase turnover
  • Manage and if required train your staff
  • Handle customer relations by dealing with agents on your behalf
  • Handle purchases and minimize expenses
  • Meet all international standards of cleanliness and hospitality.